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TERMS AND CONDITIONS

  • All quotes are subject to change without prior notice and are subject to availability at the time of booking.
  • The final cost is confirmed at the time of booking and/or upon payment of the deposit by the client.
  • Hotel check-in time: 3:00 PM (subject to hotel availability).
  • Hotel check-out time: 12:00 PM (subject to hotel availability).
  • For domestic flights, passengers must arrive 2 hours before their flight departure with their official documents.
  • For international flights, passengers must arrive 3 hours before their flight departure with their official documents.
  • To travel internationally, passengers must have a visa and/or passport valid for at least 6 months from the return date of their trip.
  • Service fee for domestic airline tickets: 30 USD (includes TAX).
    Service fee for international airline tickets: 30 USD (includes TAX).
  • Passengers are responsible for their immigration status; therefore, they must have valid official identification, passport, visa, vaccinations, etc., at the time of presenting themselves at the hotel/flight/cruise/tour package requested. Passengers must present the documents provided by the travel agency when redeeming the requested services.
  • In case of strikes, war, unrest, natural disasters, and/or inability of the airline/ground transportation/cruise company to provide the reserved service, the operator’s sole responsibility will be to provide guidance, support, and assistance to the passenger.
  • Refunds, service reconfirmations, and specific issues depend on each case and the restrictions of the purchased package.
  • All passengers are subject to the decisions of immigration authorities in each country; therefore, the operator assumes no responsibility for the consequences of actions taken by such entities.